Help Desk

Computer help is just a phone call or email away. Our network technicians have years of experience and are happy to help. 

You need your network to run smoothly so you can get on with the business of doing business.  Computer problems can bring productivity to a screeching halt.  We get it.  Our Help Desk services are legendary.
 

 

 

Prompt, Skilled, As-Needed Support.

  • Real people

    Our help desk staff is right down the hall from us - not in some far away land. We believe in communication skills above all else. We're technical, yes, but with people skills.

  • Real experience

    Our computer support staff have years of experience. We don't hire "beginners" here at Promethius.  Your issues need prompt, professional attention.

  • Guaranteed response times

    Down time for you means loss of productivity.  We honor the importance and value of your time by writing guaranteed response times right into our contracts.

  • Remote support

    Did we mention time is money?  Our technology allows us to fix a majority of issues remotely.  Often our technicians can diagnose and fix your computer during a phone call with you.

  • On-site support

    Some computer problems require a technician there on the spot. No problem. Our field technicians are prompt, friendly, and highly skilled.

  • Hourly and fixed-rate contracts

    We offer flexible agreements to accomodate your particular business and cash-flow needs. We're easy to work with. That's on-purpose.

Do you need Help Desk support? We would love to schedule a consultation.

[Or feel free to call us at (317) 733-2388]