Computer help is just a phone call or email away. Our network technicians have years of experience and are happy to help.
Prompt, Skilled, As-Needed Support.
Our help desk staff is right down the hall from us - not in some far away land. We believe in communication skills above all else. We're technical, yes, but with people skills.
Our computer support staff have years of experience. We don't hire "beginners" here at Promethius. Your issues need prompt, professional attention.
Guaranteed response times
Down time for you means loss of productivity. We honor the importance and value of your time by writing guaranteed response times right into our contracts.
Did we mention time is money? Our technology allows us to fix a majority of issues remotely. Often our technicians can diagnose and fix your computer during a phone call with you.
Some computer problems require a technician there on the spot. No problem. Our field technicians are prompt, friendly, and highly skilled.
Hourly and fixed-rate contracts
We offer flexible agreements to accomodate your particular business and cash-flow needs. We're easy to work with. That's on-purpose.