Computer Network (LAN/WAN) Maintenance and Support

We offer several maintenance and support options for your computer network:

• Managed Services
• Block Hour Contracts
• Time and Materials

Managed Services

Our Managed Services can simplify your budget, make your IT expenses predictable, reduce your network downtime and your IT expenses.

• Flat monthly fee for unlimited IT support.
• Chronic, recurring, and intermittent issues become our problem, not yours.
• 24x7 monitoring of key network resources and proactive maintenance allow us to identify problem areas before they result in system failure
• Reduced downtime and unlimited support create real cost savings each month

Managed Services Contract Includes:

• Monthly executive reports
• Unlimited server/desktop helpdesk (phone and remote support)
• Unlimited same business day server onsite emergency support
• Unlimited next business day desktop onsite emergency support
• Health and performance monitoring
• Application monitoring
• Microsoft Updates management
• Asset inventory

Engineers offer:

• years of experience
• patient dispositions
• Microsoft and/or Cisco Certifications
• common sense and tenacity solve your problem

Contract Options:

Block Hour Contracts - Purchasing a block hour contract allows you to address the important issues while keeping the expenses under control as well as receive a discounted hourly rate.

Time and Materials

- We also offer a project rate based solely on time and materials charged to the project.