Computer Networks

Computer Network (LAN/WAN) Maintenance and Support

We offer several maintenance and support options for your computer network:

  • Managed Services
  • Block Hour Contracts
  • Time and Materials

Managed Services

Our Managed Services can simplify your budget, make your IT expenses predictable, reduce your network downtime and your IT expenses.

  • Flat monthly fee for unlimited IT support.
  • Chronic, recurring, and intermittent issues become our problem, not yours.
  • 24x7 monitoring of key network resources and proactive maintenance allow us to identify problem areas before they result in system failure
  • Reduced downtime and unlimited support create real cost savings each month

Managed Services Contract Includes:

  • Monthly executive reports
  • Unlimited server/desktop helpdesk (phone and remote support)
  • Unlimited same business day server onsite emergency support
  • Unlimited next business day desktop onsite emergency support
  • Health and performance monitoring
  • Application monitoring
  • Microsoft Updates management
  • Asset inventory

Engineers offer:

  • years of experience
  • patient dispositions
  • Microsoft and/or Cisco Certifications
  • common sense and tenacity solve your problem

Contract Options:

Block Hour Contracts - Purchasing a block hour contract allows you to address the important issues while keeping the expenses under control as well as receive a discounted hourly rate.

Time and Materials

- We also offer a project rate based solely on time and materials charged to the project.

Promethius University


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